Frequently Asked Questions

General

  • Olive Home Interiors is currently operated out of a private residence in Holland Park, Brisbane 4121. Viewings can be made via appointment.

  • Olive Home Interiors does not offer International Shipping at this stage.

  • All costings are in AUD.

  • All Olive Home Interiors Plants are potted using premium potting mix and fertiliser. Tips for ongoing care can be found here.

Online orders

  • Olive Home Interiors endeavours to respond to all enquiries submitted within 24/48 hours. If you have a question feel free to reach out here.

  • We want you to be in love with your order, to see our full returns policy see here.

  • If you have accidently provide an incorrect address for your order please reach out to us via our contact page immediately and we will endeavour to rectify. Please note, Olive Home Interiors is not responsible for any orders that are delivered to a wrong address if it was the one provided.

  • Your shipping fee will be determined by your location and the size and weight of your order. Olive Home Interiors does not profit off this fee. We are a small business who endeavours to source high quality couriers for a fair and reasonable price.

  • In the unlikely chance you receive a defective or incorrect order please reach out to us immediately via the contact page and we will endeavour to rectify. To read more about our returns policy for vintage items, click here.

  • All advertised costings include GST, there is no additional charge.

  • A lot of our collections are vintage and one of a kind. Don’t worry, we add pretty things to the website every week! Items that are not vintage and part of our standardised range will be restocked.

  • Sure do! If you have something special in mind feel free to reach out via the contact form.

  • If you are on the hunt for a particular style of item feel free to reach out via the contact form. We will try our best to assist.

Appointments

  • My business is currently operated from my private residence in Holland Park, Brisbane 4121. There is always a wide range of plants, pots and other large and delicate items that are not available online. I also have all the beautiful items you see online to view in person. To book an appointment, click here.

  • At this stage we do not offer remote consults via telephone or videoconferencing.

  • Plants, large pots and delicate items such as mirrors are not avalible to purchase online. To book an appointment, click here.

  • You can arrange an appointment via the contact form or through Instagram. We will endeavour to respond to your enquiry within 3 business days.